NGU Home Lettings

About NGU Home Lettings

As a company everything we do revolves around urgency and servicing the needs of our clients. We are NOT a 9 to 5 agency and understand that when letting properties every day counts, since everyday a landlord has to pay their mortgage. We offer three premium services:

Tenant Find Service
• Expert local knowledge and advice across the entire North East
• Experts in LHA - Innovative armchair guidance given to ALL tenants to assist LHA application from start to finish and ensure direct payments
• Day one marketing guarantee - our company ethos is built on URGENCY
• Eye Catching ‘to-let’ board immediately erected at your property
• Extensive online marketing
• Targeted marketing including local councils
• Professional photography
• Accompanied tenant viewing
• Correspondence following ALL viewings
• Weekly in-depth email updates detailing all enquiries, viewings and developments
• Longer opening hours - tenant enquiries taken 8.30am to 7pm (Mon - Thurs), 8.30am to 6pm (Fri) & 9am to 2pm (Sat)
• Company guarantee - EVERY phone call we receive is followed up
• Extensive internal tenant referencing & credit checking (We DO NOT outsource to ensure quality)
• Unique pre-tenancy home visits on ALL prospective tenants
• Extremely low admin fees for tenants
• Detailed tenancy agreements
• Professional 364 point inventories with accompanying detailed/dated photographs
• Competitive fees for landlords
• No LET - No FEE

Full Management Service
• Free 792 point property condition report produced for all new properties
• Premium service based on urgency, honesty, integrity and trust
• Management fee payable only on ACTUAL rents received from tenants
• Detailed monthly rental updates
• No charge to landlords for annual reviews
• 364 point inventory checks reviewed at regular inspections
• Safety issues addressed including gas safety certificates and smoke alarms
• Regular correspondence
• 24 hours, 7 days maintenance policy for ALL tenants
• Competitive fees for landlords (Half price management available for first six months)

Development & Maintenance Service
We can undertake full scale developments as well as minor maintenance work including:
• Central heating service & repair
• Electricians
• Painting & Decorating
• Roofing
• Plasterers
• Tiling
• Glazers
• Locksmiths
• Carpentry
• Plumbing
• Cleaning
• Rubbish Clearance
• Gardening
• General building work

KEY FACTS:
• NGU Homelettings manages 550+ properties throughout the North East
• We provide an expert, professional and accredited service
• Our rental yields are up on average 6% across our entire portfolio in 2011
• 99% of our rent was collected across the same portfolio in 2011
• We ensure your property is sustainable for the long term

Please call 0191 491 03 44 (Option 1) or visit www.nguhomelettings.com today.